Marketing And Customer Experience

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Full-stack operations and modern data-driven corporate capability.

What we offer:

The expert shared services to support marketing and customer experience operations, as well as the processes, people, and technology needed to implement omnichannel capabilities.

Who is it for:

Commercial Operations Directors, Marketing Operations Directors, Commercial IT Directors, Brand Marketers, Product Managers, and Multichannel Marketing Leads’

What is the significance of this?

  1. Increase the productivity and effectiveness of your business.
  2. Obtain scalability, flexibility, and agility.
  3. Provide an exceptional customer experience.

What method do we use to deliver?

  1. HCP Engagement.
  2. Campaign Management.
  3. HCP Journey Optimization.
  4. Patient Engagement.

HCP Engagement.

Expand reach digitally.

What we offer:

Our best-in-class, multi-channel strategy enhances digital rep interactions and provides concerted engagement with healthcare professionals, going beyond current models.

Who is it for:

Medical affairs, marketing, and commercialization teams in biopharmaceutical companies.

What is the significance of this?

  1. Extend engagement beyond the limitations of physical channels.
  2. Break through the digital clutter to improve the user experience.
  3. Distribute content that is both educational and persuasive.

How do we deliver?

Process: We customise the platform by learning about your stakeholders’ engagement goals. To increase demand for your product, we develop, curate, aggregate, and distribute attractive content.

The technology is then used to onboard HCPs and develop customised engagement journeys. Following that, we distribute content derived from HCP interactions across different platforms and formats.

What makes us different?

  • Content that has an impact and experiences that are enriching.
  • HCP behavioural analysis provides insights that drive engagement.
  • Content that is available when you want it and recommendations that are tailored to you.
 

Campaign Management.

Plan, administer, and track your multichannel campaigns all at the same time.

HCP Journey Optimization.

Patient Engagement.